Shipment Visibility Key Part of Retail Customer Experience Equation

Retailers can do everything in their power to provide excellent service and top-quality goods to consumers, but as these items move further and further away from them on their journey to the customer, they must hand over control to carriers, and last-mile delivery presents a lot of opportunities for things to go wrong. Customers expect … Read moreShipment Visibility Key Part of Retail Customer Experience Equation

Why Do Companies Change 3PL Providers?

No 3PL company wants to see customers leave for the competition, yet that is exactly what happens when firms fail to pay attention to prices, technology, and customer service. Here is a look at the top three reasons that companies switch 3PL providers, along with a few strategies you can use to avoid losing your … Read moreWhy Do Companies Change 3PL Providers?

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